Question No: 11
A customer has a company that has 10 x64 client computers. The client computers run a 64-bit version of Windows 7 Professional. All users have Windows Mobile 6.5 phones.
The company wants to purchase Microsoft Word 2010, Microsoft Excel 2010, Microsoft Outlook 2010, and Microsoft Access 2010 for the client computers.
The users must be able to sync their phones to Microsoft Outlook 2010.
You need to recommend the appropriate Microsoft Office 2010 suite for the customer. The solution must minimize costs.
What should you recommend?
a 64-bit version of Office Professional 2010
a 32-bit version of Office Home and Business 2010
a 32-bit version of Office Professional 2010
a 64-bit version of Office Home and Business 2010
Question No: 12
A customer purchased a computer from a retail store six months ago. The hardware manufacturer installed an OEM version of Windows 7 Home Premium on the computer before shipping the computer to the retail store.
The customer requires technical support to restore the operating system to its default settings.
You need to tell the customer which party is responsible for providing technical support. Who should you tell the customer to contact?
the retail store where the client computer was purchased
the hardware manufacturer that preinstalled the operating system
Explanation: The OEM is required to provide Windows 7 support to the user that buys the PC on which it is installed.
* OEM versions of Windows 7 are identical to Full License Retail versions except for the following:
OEM versions do not offer any free Microsoft direct support from Microsoft support personnel
OEM licenses are tied to the very first computer you install and activate it on
OEM versions allow all hardware upgrades except for an upgrade to a different model motherboard
OEM versions cannot be used to directly upgrade from an older Windows operating system
Question No: 13
A customer purchases a Volume license of Microsoft Office 2010. The customer loses the Volume License Key.
You need to recommend which method or methods the customer can use to retrieve the key.
Which method or methods should you recommend? (Choose all that apply.)
Call the Microsoft Regional Service Center.
Access the MSDN Subscriber Downloads site.
Access the TechNet Subscriber Downloads site.
Access the Volume Licensing Service Center (VLSC) portal.
Call the Microsoft Activation Center.
Explanation: Keys can be obtained from VLSC or by calling the Activation Call Center. Reference: Volume licensing, Product Activation. How to Get Product Keys
Question No: 14
A customer wants to implement Windows Server 2008 R2 to run a two-node Hyper-V cluster. The cluster will contain three virtual machines that run Windows Server 2008 R2 Enterprise.
The three virtual machines will be configured to fail over independently from each other. How many Windows Server 2008 R2 Enterprise licenses are required?
Explanation: Windows Server 2008 R2 Enterprise: Run up to four software instances at a time in virtual operating system environments on a server under a single server license.
Reference: About Licensing, Licensing for Virtual Environments
Question No: 15
A customer has a new company. The company has two desktop computers that run Windows 7 Ultimate.
The customer wants a server solution that meets the following requirements:
->Ensures that files can be accessed remotely.
->Ensures that backups of the computers to the server can be automated.
You need to recommend a Windows operating system for the customer. The solution must minimize costs.
Which operating system should you recommend?
Windows Server 2008 R2 Foundation
Windows Server 2008 R2 Standard
Windows Small Business Server 2011 Standard (Windows SBS 2011 Standard)
Windows Home Server 2011
Question No: 16
A customer plans to purchase 100 new portable computers. Each computer has an Intel Core i5 processor and 8 GB of RAM.
The customer has the following requirements:
->Join the computers to an Active Directory domain.
->Use the full capabilities of the available hardware.
You need to recommend an operating system for the customer. Which operating system should you recommend?
a 64-bit version of Windows 7 Ultimate
a 64-bit version of Windows 7 Enterprise
a 32-bit version of Windows 7 Professional
a 32-bit version of Windows 7 Ultimate
a 64-bit version of Windows 7 Home Premium
a 32-bit version of Windows 7 Enterprise
a 32-bit version of Windows 7 Home Premium
a 64-bit version of Windows 7 Professional
Explanation: 64-bit to use the full hardware. Professional to able to join the active directory domain.
Not Home: Not able to join domain. Enterprise, Ultimate: More expensive.
Question No: 17 DRAG DROP
You have a customer that is a primary school.
You review the customer#39;s computers and find illegal versions of Windows 7 Professional installed on the network. All of the computers are joined to an Active Directory domain.
You need to recommend how to legally license the domain-joined computers. The solution must minimize costs and ensure that the customer is entitled to upgrade to future Windows desktop operating systems.
What should you recommend purchasing?
To answer, move the appropriate actions from the list of Possible Actions to the Necessary Actions area and arrange them in the correct order.
Box 1: Windows 7 Professional Volume license Academic
Box 2: Microsoft Software Assurance for Windows 7 Professional Get Genuine Box 3: Microsoft Software Assurance for Windows 7 Professional Volume license Academic
Note: This is in an academic setting. First set up academic licensing. Then use the Get Genuine Solutions, which is available through Microsoft Volume Licensing and System Builder Channel enable you to help your customers correct desktops that are running improperly licensed or non-genuine copies of the Windows operating system.
Question No: 18
A customer owns a small business. The business has 20 client computers.
The customer is considering using Microsoft Office 2010 for email, contract writing, and spreadsheets.
You need to recommend an Office 2010 solution for the customer. The solution must minimize costs and prevent recurring costs.
What should you recommend?
Office Home and Student 2010
Office Standard 2010
Office Starter 2010
Office Professional Academic 2010
Office Professional Plus 2010
Office Professional 2010
Office Home and Business 2010
Question No: 19
A customer plans to purchase a desktop computer and a portable computer for a home business.
The customer requires that each computer have a licensed copy of Microsoft Word 2010, Microsoft Excel 2010, and Microsoft PowerPoint 2010.
You need to recommend which licenses the customer must purchase. The solution must minimize licensing costs.
What should you recommend?
One retail copy of Microsoft Office Home and Student 2010
Three OEM copies of Microsoft Office Home and Business 2010
One retail copy of Microsoft Office Home and Business 2010
One OEM copy of Microsoft Office Home and Student 2010
Explanation: The retail (FPP) copy of Microsoft Office Home and Business 2010 can be activated concurrently on two PCs.
FPP stands for quot;Full Packaged Productquot; and can be bought as a standalone piece of software; it is commonly referred to as quot;Retailquot; or quot;boxed productquot;. If used on a PC that came with a preloaded single image, it can activate the respective suite (there is no need to remove the Office Single Image in order to install). It comes with installation media which, in the case of PCs with a preloaded single image, serves as a backup means only (i.e. the media is not necessary for the activation, only the product key on its box is). Its licensing allows for portable device rights, which means that it can be installed on a main device (e.g. desktop) plus on a portable device (e.g. laptop) – this effectively makes it a product with two licenses available to the buyer (Office 2010 Home amp; Student FPP comes with three licenses). Its license is transferable to another device, as long as the maximum allowable number of licenses is not exceeded.
Reference: MS Office 2010 versions, pricing and licensing options
Question No: 20 DRAG DROP
A customer is opening a new company that will have 55 client computers.
The customer plans to purchase three servers. The servers will be configured as shown in the following table.
You need to recommend which Windows Server license should be purchased for each server. The solution must minimize costs.
What should you recommend?
To answer, drag the appropriate product to the correct server in the answer area.
Box 1: Windows Small Business Server 2011 Premium Add-on
Box 2: Windows Small Business Server 2011 Standard
Box 3: Windows Web Server 2008 R2
With 55 users Windows Small Business Server 2011 Standard is adequate.
* There are seven editions of Windows Server 2008 R2: Foundation, Standard, Enterprise, Datacenter, Web, HPC Server, Itanium and Windows Storage Server 2008 R2 (Essentials Edition).
Foundation: It is limited to 15 network accounts.
Standard: Standard edition is licensed using CALs, so there is no real hard limit on the number of users.
Windows Small Business Server 2011 Standard (formally Windows Small Business Server “7”) is designed and priced for small businesses with up to 75 users, delivering enterprise- class server technology in an affordable, all-in-one solution.
There is the new Web-focused version of Windows called Windows Web Server 2008. It is a special, low-priced version of Windows (only $469 retail, half the price of Standard edition and available anywhere Windows Server is sold) that is focused exclusively on Internet-based Web serving.
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