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2017 July CompTIA Official New Released 220-902 Q&As
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CompTIA A+ 220-902 Certification Exam

QUESTION 111

After being relocated to an enclosed position under a desk, a computer experiences intermittent shutdowns. Which of the following conditions is MOST likely the cause?

 

A.

Power surges

B.

Overheating

C.

APIPA addressing

D.

RF interference

 

Correct Answer: B

 

 

QUESTION 112

Which of the following operating systems can be upgraded directly to Windows 7 Professional by a default installation? (Select TWO).

 

A.

Windows 7 Home Premium

B.

Windows Vista Business

C.

Windows XP Home

D.

Windows XP Professional 64-bit

E.

Windows XP Media Center

 

Correct Answer: AB

 

 

QUESTION 113

Which of the following commands are used from a Linux command line interface to elevate a user’s access level to administrative privilege? (Select TWO).

 

A.

chmod

B.

passwd

C.

sudo

D.

su

E.

runas

F.

< span lang="EN-US" style="font-family: ; mso-font-kerning: 0pt; mso-no-proof: yes">pwd

 

Correct Answer: CD

 

 

QUESTION 114

Ann, a user, has a phablet for personal and work usage. She finds that her phablet starts to exhibit slow performance after a couple of hours and that the problem worsens as the day goes by. If Ann restarts the device, it works fine for a couple of hours and then starts to run slow again. Which of the following is the BEST action to troubleshoot this problem?

 

A.

Check running apps

B.

Reset to factory default

C.

Disable cloud syncing

D.

Replace the device’s battery

 

Correct Answer: A

 

 

QUESTION 115

A technician is working on a user’s PC. After testing the theory of the cause, which of the following could the technician perform NEXT? (Select TWO).

 

A.

Resolve issue

B.

Inform user

C.

New theory or escalate

D.

Document issue

E.

Verify system functionality

 

Correct Answer: AC

 

 

QUESTION 116

A user states that the computer takes a long time to load the desktop after login. Which of the following tools should be used to help remediate the problem?

 

A.

Disk Management

B.

FIXMBR

C.

MSCONFIG

D.

SFC

 

Corr
ect Answer:
C

 

 

QUESTION 117

An administrator must upgrade multiple workstations with a new image being deployed using Windows Deployment Services. Which of the following client-side boot methods initiates the deployment of the new image?

 

A.

USB flash drive

B.

CD-ROM

C.

PXE

D.

GRUB

 

Correct Answer: C

 

 

QUESTION 118

Ann reports that printouts from the department laser printer have become faded. She has already replaced the toner cartridge. Which of the following is the MOST likely component causing the faded printing?

 

A.

Transfer roller

B.

Fusing assembly

C.

Registration assembly

D.

Duplexing assembly

 

Correct Answer: A

 

 

QUESTION 119

A user is installing Windows 7 on a PC with a RAID card. The user has verified all of the cables are connected correctly, but the installation media does not detect any hard drives. Which of the following should the user do to help detect the hard drives?

 

A.

Press F8 when prompted

B.

Hit the refresh button to force a re-detect

C.

Enable PATA in the BIOS

D.

Select load driver

 

Correct Answer: D

 

 

QUESTION 120

A technician is trying to diagnose a laptop that is experiencing heavy artifact corruption and random loss of video during operation. Which of the following are MOST likely causes of this problem? (Select TWO).

 

A.

Integrated system video chip is failing and/or near death.

B.

Video drivers were not installed directly from Microsoft update.

C.

Incompatible or untested video drivers have been installed.

D.

The BIOS is not set for the proper operation temperature of the video chipset.

E.

The BIOS is underclocking the video card’s operating speed.

 

Correct Answer: AC

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